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Verify and clarify

Verify and clarify: Listening to Customers
Verify and clarify: Listening to Customers

You cannot just listen to your customers—you must show them you understand. In this video, Noah Fleming describes how to empathize with customers by using the verify and clarify techniques.

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Skill Level Beginner
16m 49s
Duration
12,805
Views
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Skills covered in this course
Business Business Skills

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