Join Lisa Gates for an in-depth discussion in this video Using questionnaires and self-assessments, part of Coaching and Developing Employees.
I want to give you a couple more tools to deepen your coaching toolbox. Right now, we'll focus on two self-assessments, both of which are provided in your exercise guide. First, the Discovery Questionnaire, this is a set of deep questions that help you create a foundation for working with your employees. For some people, completing the Discovery Questionnaire may be the first time they've ever pondered the bigger questions about their work and life. And for you, the answers they provide may reveal new or unexpected strengths that can be tapped in the future. The questionnaire focuses first on assessing your employees current role with questions like, what do you love about your work and what do you wish you could change? Next, you want to capture achievements and goals by asking questions like, what do you want to accomplish this year or where do you see yourself in the next five years? The next area of the assessment deals with identifying work styles, with questions like, how well do you keep your promises to yourself and others or how satisfied are you with your level of productivity? And finally vision questions like, if you were the CEO, where would you take this company or if you could change the world, what problems would you solve? The Discovery Questionnaire takes time and goes deep.
The information you gather can be referred to throughout your coaching relationship. As initial goals and priorities are addressed and put back into action, you can go back to the questionnaire to capture what's next. I recommend taking some time to complete the questionnaire yourself to give you a sense of the work you're asking your people to do. Next, is a career capture self assessment called Looking Back to Move Forward. It's a fairly detailed exercise in which your employees look back over their lives and careers and recapture their accomplishments to discover their strengths and their values and repeating themes.
The benefit of this exercise for you, the manager, is to help people translate their experience into career narratives. Career narratives are stories that demonstrate the benefits your employees bring to the organization. People already use these narratives naturally. These stories come out in job interviews, annual reviews, when networking or talking with a perspective client. Going through this exercise with your employees will help them get an accurate read on their true talents and learn to present themselves with confidence. And when you empower your employees with the skills to present themselves well, it can open doors to all kinds of opportunities.
The best of which can include promotions and new business, this is a foundational career skill. Take a look at the exercise guide for both the Discovery Questionnaire and Looking Back to Move Forward, you may decide to use one or the other or both. So, whatever you choose, you'll be working together to establish a strong foundation.
Lynda.com is a PMI Registered Education Provider. This course qualifies for professional development units (PDUs). To view the activity and PDU details for this course, click here.
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- Finding time to coach
- Establishing a relationship with your employees
- Asking powerful questions
- Becoming an active listener
- Maintaining accountability
- Using questionnaires and self-assessments
- Aligning professional goals with company objectives<br><br>
- The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.