Join Craig Runde for an in-depth discussion in this video Using the exercise files, part of Improving Your Conflict Competence.
- During this course, I'll ask you to consider your current attitudes toward conflict, and have you explore new approaches to handling it more effectively. I've included a worksheet with this course to help you develop a plan of action for improving your conflict competence. The worksheet includes references to additional readings that can allow you to explore topics in more depth. If you're a Lynda.com member, you'll have access to this worksheet, and I encourage you to keep it on hand and use it throughout the course. Now, let's get started.