Join Bob McGannon for an in-depth discussion in this video Using the House of Quality approach, part of Project Management Foundations: Quality.
- In certain situations, the tendencies…of people are often quite predictable.…I see this predictable behavior when asking…enthusiastic clients for project requirements.…All sorts of ideas surface, and that can be…quite good, but also a bit challenging.…You see, requirements put on the table…sometimes do not sit well with each other.…Someone may want to expand product marketing,…and spend money for that expansion…because they have great new marketing ideas.…
Others may see a way to reduce the marketing…program, and the costs, for efficiency.…They both may be great and potentially…viable ideas, but how do expand your overall…marketing spending and reduce your overall…marketing spending in the same project?…Actually, you don't.…Fortunately, it is rare, that your project…requirements are as contradictory…as what I have shared in this example.…However, it is not uncommon for challenges…to surface between requirements.…
How do you manage this?…I suggest the Quality Function Deployment or QFD approach.…QFD helps you as a project manager…
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- What is project quality?
- Using Pareto analysis and Lean Six Sigma
- Balancing quality, project workload, and customer needs
- Addressing quality issues
- Planning IT tests
- Testing deliverables<br><br>
- The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.