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Using the Acknowledge and Refocus technique

Using the Acknowledge and Refocus technique: Working with Upset Customers
Using the Acknowledge and Refocus technique: Working with Upset Customers

Join for an in-depth discussion in this video Using the Acknowledge and Refocus technique, part of Working with Upset Customers.

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Skill Level Appropriate for all
55m 4s
Duration
260,651
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Skills covered in this course
Business Business Skills Communication Management

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