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Use advanced communication techniques

Use advanced communication techniques: Customer Service over the Phone
Use advanced communication techniques: Customer Service over the Phone

Have you ever struggled with communicating information over the phone? This movie will introduce you to visual communication techniques that can help you effectively communicate complex topics over the phone. Topics include identifying a visual reference, guiding the customer, and following up via email with relevant information.

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Skill Level Appropriate for all
51m 59s
Duration
123,948
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Skills covered in this course
Business Business Skills Communication

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