Skip navigation

Use Net Promoter Scores

Use Net Promoter Scores: Product Management Fundamentals
Use Net Promoter Scores: Product Management Fundamentals

LinkedIn principal author Doug Winnie explains the NetPromoter Score Index and how you can use it to determine customer satisfaction with your product. The NetPromoter index classifies your customers as promoters, passives and detractors and creates an overall index on a range of -100 to 100 that measures customer satisfaction.

Resume Transcript Auto-Scroll
Skill Level Beginner
1h 51m
Duration
36,508
Views
Show More Show Less
Skills covered in this course
Business Business Skills

Continue Assessment

You started this assessment previously and didn't complete it. You can pick up where you left off, or start over.

Start Your Free Trial Now

Start your free trial now, and begin learning software, business and creative skills—anytime, anywhere—with video instruction from recognized industry experts.

Start Your Free Trial Now