Skip navigation

Use Net Promoter Scores

Use Net Promoter Scores: Product Management First Steps
Use Net Promoter Scores: Product Management First Steps

LinkedIn principal author Doug Winnie explains the NetPromoter Score Index and how you can use it to determine customer satisfaction with your product. The NetPromoter index classifies your customers as promoters, passives and detractors and creates an overall index on a range of -100 to 100 that measures customer satisfaction.

Resume Transcript Auto-Scroll
Skill Level Beginner
1h 51m
Show More Show Less
Skills covered in this course
Business Business Skills

Continue Assessment

You started this assessment previously and didn't complete it. You can pick up where you left off, or start over.

Start My Free Month

Start your free month on LinkedIn Learning, which now features 100% of courses. Develop in-demand skills with access to thousands of expert-led courses on business, tech and creative topics.

Start My Free Month