your message's impact Write Email


show more Understanding your message's impact provides you with in-depth training on Business. Taught by Judy Steiner-Williams as part of the Writing Email show less
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Understanding your message's impact

Impact. The effect or impression of one thing on another. The power of making a strong immediate impression. That's the dictionary definition of impact. Let's apply that to email. What is the effect or impression of your email message on its recipient? Your recipient will have a strong immediate impression, but will it be a strong positive or a strong negative one? Emails are a constant part of our workday. Numerous people are always sending messages that require responses.

Others are sending you FYI messages or forwards that they may feel you need to stay informed. Or you may need to originate a message to a customer lead, someone you haven't met. If we go on autopilot and thoughtlessly originate our reply to email messages, we may find those messages making a negative impact on our coworkers, on management, and on clients. And of course, ultimately causing a negative impact on you, the sender. Email writers have to be conscious of the message's impact, including what is said, how it'...

Understanding your message's impact
Video duration: 3m 45s 1h 13m Beginner

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Understanding your message's impact provides you with in-depth training on Business. Taught by Judy Steiner-Williams as part of the Writing Email

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Business
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