Join Britt Andreatta for an in-depth discussion in this video Understanding resistance, part of Leading Change (2013).
Resistance is a natural part of change.…Haven't you ever had to talk to somebody into a change?…Even if it was a positive and exciting thing, like buying…a new car or moving to a new home, they give…you all the reasons why it's not a good idea and…they drag their feet on taking action, only to love it later.…This is because our human drive for constancy and our attachments to habits.…All humans have a psychological response to change.…While the change itself may be factual and…structural, there's an emotional aspect of the change called the transition.…When you lead change you must tend to both the…structural, or technical aspects, and the emotional, or transitional, components.…
When faced with change, we can have a range of feelings…from hope and excitement to anxiety and anger, sometimes all at once.…Humans actually have a predictable pattern of emotions with regards to change.…It's called the change curve and it looks like a roller coaster.…The change curve unfolds over time and shows the impact…change has, both positive and negative, on productivity and morale.…
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- Understanding resistance and the emotions of change
- Assessing the need for change
- Building your change team
- Evaluating solutions
- Announcing the change
- Implementing change that works<br><br>
- The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.
Skill Level Advanced
Leading with Emotional Intelligencewith Britt Andreatta1h 46m Intermediate
Having Difficult Conversations (2013)with Britt Andreatta2h 17m Appropriate for all
1. Understanding Change
2. Identifying the Need for Change
3. Building the Team
4. Designing the Change
5. Announcing the Initiative
6. Implementing and Maintaining the Change
Next steps2m 55s
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