Join Britt Andreatta for an in-depth discussion in this video Understanding resistance, part of Leading Change.
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Resistance is a natural part of change.…Haven't you ever had to talk to somebody into a change?…Even if it was a positive and exciting thing, like buying…a new car or moving to a new home, they give…you all the reasons why it's not a good idea and…they drag their feet on taking action, only to love it later.…This is because our human drive for constancy and our attachments to habits.…All humans have a psychological response to change.…While the change itself may be factual and…structural, there's an emotional aspect of the change called the transition.…When you lead change you must tend to both the…structural, or technical aspects, and the emotional, or transitional, components.…
When faced with change, we can have a range of feelings…from hope and excitement to anxiety and anger, sometimes all at once.…Humans actually have a predictable pattern of emotions with regards to change.…It's called the change curve and it looks like a roller coaster.…The change curve unfolds over time and shows the impact…change has, both positive and negative, on productivity and morale.…
Along the way, the course covers techniques that will increase the likelihood of your change succeeding, such as anticipating resistance, creating a compelling vision, and using emotional intelligence to build staff consensus.
Lynda.com is a PMI Registered Education Provider. This course qualifies for professional development units (PDUs). To view the activity and PDU details for this course, click here.
The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.
- Understanding resistance and the emotions of change
- Assessing the need for change
- Building your change team
- Evaluating solutions
- Announcing the change
- Implementing change that works<br><br>
- The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.