Learn the different types of process maps used in Six Sigma projects to provide a visual representation of the process. In this video, Dr. Richard Chua explains and demonstrates high-level process maps, detailed process maps, and swim-lane process maps.
- They say that a picture is worth a thousand words.…Once you know your project scope and process boundaries,…you need to create a picture of the process…to provide a common understanding.…It makes it easier to visualize…what you are trying to measure, analyze, and improve.…A process map is a diagram…that provides a visual representation of the process flow,…or sequence activities,…or steps that take place in a process from start to finish.…There are many types of process maps.…Let's start with the high-level process map.…
This provides a view of the process at 10,000 feet.…A high-level process map displays the main activities…or major steps in a process.…Usually, showing the process in 10 or fewer steps.…The high-level process map tells you…how everything connects.…But sometimes, you need more granularity…into a process step.…You need to drill down or decompose a particular step…into more detail using a detailed process map.…
This is called process decomposition.…Process decomposition yields a detailed process map…
Dr. Richard Chua builds upon his Six Sigma Foundations and Learning Minitab courses, and covers an array of topics, including measurement system analysis, descriptive statistics, hypothesis testing, design of experiments, statistical process control, and more.
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- Six Sigma and the organization
- Collecting the voice of the customer
- Project management basics
- Process maps
- Sampling in data collection
- Measurement system analysis
- Measuring performance using descriptive statistics
- Process performance measures
- Hypothesis testing
- Testing for means, variances, proportions, and independence
- Correlation and regression
- Using selection matrices
- Using failure modes and effects analysis
- Developing control plans
- Statistical process control