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Two key areas of focus for individuals

Two key areas of focus for individuals: Service Metrics for Customer Service
Two key areas of focus for individuals: Service Metrics for Customer Service

Learn about the two primary areas of focus for individuals—being in the right places at the right times, and doing the right things. Learn about key metrics and supporting measures, and the importance of culture to successful implementation.

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Skill Level Intermediate
1h 15m
Duration
11,591
Views
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Skills covered in this course
Business Business Skills

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