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Tune out distractions

Tune out distractions: Phone-Based Customer Service
Tune out distractions: Phone-Based Customer Service

Customer service professionals encounter many distractions when talking over the phone. These distractions can cause you to lose focus and miss out on opportunities to serve. Customer Service expert Jeff Toister will help you Identify common distractions in this video and teach you some techniques that you can use to avoid them.

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Skill Level Appropriate for all
51m 59s
Duration
291,937
Views
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Skills covered in this course
Business Business Skills Communication

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