Join Brenda Bailey-Hughes for an in-depth discussion in this video Trust with virtual teams, part of Building Trust.
…A team of four people work in the same building.…In fact, their offices are so close to one another, that they…sometimes just holler a question at…someone rather than walking over or emailing.…They have tons of informal, casual contact points everyday.…They see pictures on one another's desks…and they know about each others weekend plans.…They know one another.…And that helps them trust one another.…Take those same four people, spread them around the…world, put them in different time zones, limit their…synchronous conversation to once a week or so and…their face-to-face meetings to once a year, if ever.…
Suddenly, these same four trustworthy and trusting…teammates may begin to doubt one another.…They questions motives, they argue over silly…misunderstandings, there is no way around it.…Trust is easier close up.…Trust needs touch.…But virtual teaming is the reality of our future.…For many of us, it's our reality now.…So our goal is to create high touch trust effects even from afar.…In a moment you'll see team leader Milo and his virtual team.…
In this course, author Brenda Bailey-Hughes shows how to strengthen relationships within the three circles of trust. Plus, learn how to build trust in remote teams, repair lost or broken trust, and deliver an apology to speed the rebuilding process.
Lynda.com is a PMI Registered Education Provider. This course qualifies for professional development units (PDUs). To view the activity and PDU details for this course, click here.
The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.