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Take grievances

Take grievances: Administrative Human Resources
Take grievances: Administrative Human Resources

In this video, human resources consultant and trainer Catherine Mattice defines a grievance and the components of a grievance policy for a company. She explains how to take a grievance from an employee, including communication skills during the conversation and the steps that follow, which include conducting an investigation and closing out the investigation.

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Skill Level Appropriate for all
1h 25m
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Skills covered in this course
Business Business Skills Management

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