Join Mike Figliuolo for an in-depth discussion in this video System implementation, part of Executive Decision Making.
- Another example of an executive decision…relates to a major technology implementation.…A service company was going through…a major tech installation.…They were going to rip out their legacy systems,…and put in an entirely new platform.…This was tens of millions of dollars…that they were going to invest…over a one and a half to two-year period.…It was going to involve many members…of the organization being part…of that implementation team.…
Some of the principles of Executive Decision-Making…that were violated were, first,…short-term milestones weren't clear,…and people weren't held accountable…for hitting them.…All they knew was, they were starting the project,…and they had a "go-live" date eighteen months from then.…In-between, it was fluid,…and it wasn't clear who was accountable…for each of the steps.…The second principle that was violated was…decisions were made in isolation,…and several experts were left out of the process…when they could've easily been included.…
Key stakeholders from other business units,…
Mike helps you find the data and tools to support your decision, make the call, communicate decisions effectively, and lead your organization through the change. He'll also address common problems that arise from these high-profile decisions: cultural differences, quality of information, trust, and accountability, to name a few.
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- Explore methods for communicating more effectively.
- Review decision-making styles to find the best one for you.
- Recognize the right time to declare success.
- Recall how an understanding of inherent biases can help you get the right data.
- Review methods for building trust.
- Explore how to make the right call while assessing risks.