As a consultant, confidently presenting yourself as both a leader and a follower depends on how you successfully switch between the two, and sometimes you need to do that with a specific stakeholder or in a single meeting. This video provides hints and tips to help you make those switches smooth and effective without looking two-faced.
- I'd never want to work with Dr. Jekyll and Mr. Hyde.…It would drive me nuts wondering which one would show up.…But given the leader and follower roles we consultants…have to play, switching between two roles poorly…can make you look like you have a split personality.…Here are few recommendations so you avoid this confusion.…The first method for switching between roles…is use knowledge-sharing questions…to set up your role changes between leader and follower.…When you need to provide leadership advice,…share your experiences.…
You can say, my experience says we should take…a different direction.…Here's why.…Or, this makes me uncomfortable.…Can I challenge your assumptions…about what's happening?…Dialogue like this sets up the ideas you want to share…while not presuming the truth is black and white.…Now, when you need to set up your follower role,…say things like, how can I support you…to implement this deliverable?…And, what can I do to make this easier for you…to share with your manager?…I purposefully use questions…
- Identify the critical requirements needed to become a successful consultant.
- Review the roles a consultant can fulfill to increase their success when dealing with clients.
- Recognize approaches for assessing your success level with a client before you've received a formal evaluation.
- Explore how to switch between consulting roles without confusing or aggravating your client.
- Review the change management conditions that must be in place to successfully deploy your consulting solutions.
- Identify the actions that maximize your chances for future work with a client.