Learn about helping managers set expectations and assess performance, define OKRs, and hold career conversations.
- Some of the most rewarding time you can spend…as an HR business partner is by coaching your clients…to make talent decisions that best serve the business.…Entering a coaching conversation is very different…than the rules of engagement…for a typical conversation between an employee…and a member of the human resources function.…A coaching conversation allows your client to open up…by trying out new ideas,…thinking through difficult situations,…or reflecting on areas…for their own professional development.…Now, you might be thinking that these kinds of conversations…aren't typical for an HR role at your company,…or maybe leaders in your organization don't even know…that they can come to you for this type of support.…
You may need to offer these services multiple times…and look for many coaching opportunities in order…to make this a regular part of your client relationships.…Your role in these conversations is to…be an objective listener,…provide advice and guidance where appropriate,…ensure that company values, past practice,…
Instructor Michael McLernon discusses the function of HR within an organization, and the skills needed to be successful as an HR business partner, regardless of company size or structure. In addition, he goes over the primary role of an HR business partner, highlighting specific areas where this role can add value to a business. Michael also covers how to engage with leaders, managers, and employees on key talent initiatives such as organization design, performance management, and employee engagement. Finally, he shows how to assess the impact of your efforts, and modify your approach as your organization—or the scope of your role—changes.
- Serving your clients
- Establishing credibility and trust
- Areas of focus for an HR business partner
- Facilitating organizational change
- Supporting talent decision processes
- Training and empowering managers
- Scaling and assessing your efforts
- Partnering internally
- Measuring your impact
- Tailoring your approach