This video provides an overview diagram to help remember techniques. It is also good to remember to never jump to solution, to involve others rather than doing it all yourself, to separate the generating from the judging, to use logic combined with your gut feeling to make the best choice, and to not settle for the best option if it still isn't good enough.
- Grand, you've finished my problem solving course.…And I hope you enjoyed it, as well as finding it useful.…Remember that you can come back to it whenever you're faced…with a problem that you can't easily solve.…And of course, if you have a problem right now,…then please do work through the process…and try out the ideas for real.…I've created a massive diagram…for everything I've covered.…It's really neat, and you can find it in the exercise files,…and based on this diagram, my top five rules would be,…number one, never jump straight to a solution,…but think of other options first.…
Number two, involve other people…in the generating of ideas.…Number three, separate the generating of ideas…from the judging of them, so that nobody gets upset…when their ideas are rejected, and the ideas keep flowing…in a positive and creative atmosphere.…Number four, use both logic and gut feeling…when you select the best option.…And if they disagree, then one of them must be wrong,…so question both of them.…And finally, number five.…
Author
Chris Croft
Released
4/20/2017Lynda.com is a PMI Registered Education Provider. This course qualifies for professional development units (PDUs). To view the activity and PDU details for this course, click here.
The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.
- Identifying the real problem
- Generating possible solutions
- Brainstorming
- Boosting your creativity
- Using your intuition and logic
- Selecting the best solution
- Considering implementation
Skill Level Beginner
Duration
Views
-
Introduction
-
Introduction2m 2s
-
-
1. Identify the real problem
-
What's causing the problem3m 38s
-
Asking the five whys4m 17s
-
The Kepner-Tregoe process2m 53s
-
Pareto analysis3m 29s
-
Look at the whole system4m 15s
-
-
2. Generate Possible Solutions
-
Fast and slow thinking3m 56s
-
Brainstorming3m 25s
-
Mind maps3m 36s
-
Decision trees5m 30s
-
Boost your creativity4m 52s
-
-
3. Selecting the Best Solution
-
Intuition and logic4m 14s
-
How to view the options4m 14s
-
Rating charts6m 6s
-
Don't settle for second best3m 50s
-
Risk analysis7m 54s
-
Team decisions4m 15s
-
Sensitivity4m 19s
-
The sunk cost paradox3m 39s
-
Consider implementation2m 24s
-
-
Conclusion
-
Summary1m 50s
-
Take notes with your new membership!
Type in the entry box, then click Enter to save your note.
Press on any video thumbnail to jump immediately to the timecode shown.
Notes are saved with you account but can also be exported as plain text, MS Word, PDF, Google Doc, or Evernote.
Share this video
Embed this video
Video: Summary