Engagement structure is a key determinant of how much work you'll need to do and how profitable a given engagement will be. You'll need to scope out deliverables, team resources on both your side and the client side, timelines, and methods you'll use to deliver the work. Getting agreement with the client on the engagement structure before work begins will prevent scope creep and missed expectations.
- Engagement structure is a key determinant…of how much work you'll need to do…and how profitable a given engagement will be.…You'll need to scope out deliverables,…team resources on both your side and the client side,…timelines, and the methods you'll use to deliver the work.…Getting agreement with a client on engagement structure…before work begins will prevent scope creep…and missed expectations.…Engagement management has five major phases:…proposal, kickoff, delivery, closure, and archive.…
The proposal has a project charter…with three key components.…A statement of work with background, scope,…approach, and assumptions.…The SOW specifies the deliverables…that'll be provided to the client.…It'll have a high-level project schedule.…And it'll highlight project resources…and their general assignments.…These components describe…how you'll manage and deliver the project.…Kickoff is about information gathering and dissemination,…as well as planning information gathering activities.…
You'll submit data requests…and collect client-specific or project-specific tools.…
Author
Mike Figliuolo
Released
1/24/2018LinkedIn Learning (Lynda.com) is a PMI Registered Education Provider. This course qualifies for professional development units (PDUs). To view the activity and PDU details for this course, click here.
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- Identify types of consulting business models.
- Describe revenue models.
- Explain how to estimate and manage costs.
- Price services using pricing strategies.
- Explain how to negotiate deals with clients.
- List effects of responding to RFPs.
- Identify the phases of constructing a consulting engagement.
- Present findings and implement recommendations.
- Describe different ways to manage legal issues.
Skill Level Beginner
Duration
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Welcome1m 11s
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Using this course1m 18s
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1. Define Your Consulting Business
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Determine the work you do3m 37s
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Manage your cost structure2m 39s
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Build your organization2m 18s
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2. Marketing and Selling
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Market your services2m 30s
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Manage marketing platforms2m 35s
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Sell your services2m 17s
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Expand client relationships2m 45s
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3. Contract and Protect Yourself
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Price your services5m 24s
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Using pricing strategies4m 14s
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Negotiate the deal4m 30s
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Respond to RFPs2m 59s
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4. Run the Consulting Engagement
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Form the team2m 17s
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Manage clients1m 50s
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Present the findings2m 53s
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Implement recommendations2m 16s
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5. Handle Administration
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Manage team legal issues2m 17s
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Conduct financial activities2m 47s
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Manage taxes2m 35s
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Manage employee issues2m 16s
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Insure your business2m 26s
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Get licensed and certified2m 15s
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Get support2m 20s
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Conclusion
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Avoid pitfalls2m 59s
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Next steps1m 18s
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Video: Structure a consulting engagement