Step six: Getting to agreement


show more Step six: Getting to agreement provides you with in-depth training on Business. Taught by Lisa Gates as part of the Conflict Resolution Fundamentals show less
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Step six: Getting to agreement

By this point in the Conflict Resolution process, you will have accomplished a great deal. You've identified the issues, created an atmosphere of trust and possibility, asked diagnostic questions to discover your own and your partner's interest, and you've brainstormed all kinds of potential solutions. You have one more step, and that's getting to agreement, Resolution. If you've done your brainstorming well, you have several ideas or proposals to consider. The best outcome from all your mutual effort is for you and your conflict partner to walk away feeling heard, accommodated, clear about next steps, and maybe even happy.

To get that kind of resolution, you want to focus on consensus, not compromise. We often collapse the two words and treat them as synonyms, but there is a critical distinction. Consensus is considering proposals and choosing solutions that will meet your highest number of mutual needs and interests. Compromise is usually associated with giving up something,...

Step six: Getting to agreement
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Step six: Getting to agreement provides you with in-depth training on Business. Taught by Lisa Gates as part of the Conflict Resolution Fundamentals

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Business
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