Step four: Reframing strategies


show more Step four: Reframing strategies provides you with in-depth training on Business. Taught by Lisa Gates as part of the Conflict Resolution Fundamentals show less
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Step four: Reframing strategies

Conflict is simply the perception that your needs or preferences can't be met at the same time as someone else. It may be because of scarce resources, different values, or the need to serve different parties or goals. If you think back to your most recent disagreement, you may have framed it as a contest between right and wrong. So, instead of potentially spiraling into name-calling, let's look at the five strategies for framing a problem in a more optimistic light.

Again, the objective is to focus on being soft on the people but hard on the problem. The first strategy is to move from fighting to problem-solving. If you're in a full-blown argument, use self- management to pause, take a deep breath, and lower your voice. Then ask your conflict partner to take a step back from the fight and see the task at hand as a problem-solving session. The second reframing strategy is to move from being right to being happy.

If your conflict partner is stuck on being right, shift the focus to the i...

Step four: Reframing strategies
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Step four: Reframing strategies provides you with in-depth training on Business. Taught by Lisa Gates as part of the Conflict Resolution Fundamentals

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