Join Christopher Matthew Spencer for an in-depth discussion in this video Some key things to know about sales, part of Sales Skills Fundamentals.
The selling environment has changed dramatically since I first entered the field…in 1986, for instance customers are less accessible.…Technology such as email and voicemail has contributed to the lack of…direct access to people.…During your career in sales, it's likely that your field, the economy, or the…customers may change.…It's important to stay flexible. Here are some things to consider.…The fundamentals of sales remain the same even when the world around changes and…people still buy from people.…
Relationships develop leads better than any other form of lead generation.…Who you know is far greater of an asset than simply your product or service.…Customers' value genuine personality over fancy footwork. It's rewarding and…refreshing to customers to have someone who's pitching, who's down to earth,…relaxed, and giving a consultation rather than a heated fast-paced sales pitch.…With so many different vendors pitching the same thing, you'll need to…differentiate yourself immediately and think about what that means to you and your company.…
AuthorChristopher Matthew Spencer
This course also covers the basics of connecting with prospective clients, making convincing presentations, understanding and maximizing the sales cycle, measuring sales abilities, and practicing sales skills in role-playing scenarios.
- Becoming acclimated to selling
- Understanding common sales terminology
- Honing communication skills
- Conveying passion and thoughts
- Listening actively
- Winning the confidence of others
- Asking for referrals
- Making cold calls
- Setting realistic sales targets and achieving them
- Keeping good sales records
Skill Level Appropriate for all
1. Onboarding in Your First Sales Job
2. Communication Skills in Sales
3. Prospecting and Qualifying
4. Completing the Sales Cycle
5. Measuring and Assessing Your Progress
Acting on your metrics2m 15s
6. Let's Practice
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