From the course: Small Business Secrets

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Solving problems with the SAM Cycle

Solving problems with the SAM Cycle

From the course: Small Business Secrets

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Solving problems with the SAM Cycle

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In this video, I'm going to take you through a process that I've taught to many small business owners. If you use this regularly and consistently, this will be a powerful tool. Not just for you, but for your employees as well. The SAM cycle processing that I'm going to teach you, can help you uncover and resolve pretty much any issue in your small business. We've provided a worksheet that you can use and download and give to your employees to help you resolve these problems. I encourage you to print this out and follow along as I teach this process. Now let's start at the top. The first thing that you want to do is identify one frustration, one thing that you want to change in your business. This may seem obvious, but it's important because all too often as business owners, we want to solve 10 things at once. Just pick one. Now the next question is has this issue happened more than once? Why is that important? Well often people will have something happen in their business and it…

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