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- Name two elements that must be clearly identified in order to effectively define quality.
- Recall the purpose of a change request form.
- Explain how to produce a Gantt chart.
- Identify the three elements used to determine total risk.
- List three elements you can manipulate to adjust the schedule of a project.
- Recognize the best time to inform a client that the project will not be completed as scheduled.
Skill Level Intermediate
- Hi, I'm Chris Croft, and welcome to this course on project problems. We're going to be looking at how can we avoid problems happening and what can we do if problems crop up. And you probably will get problems, if you're running a project, because if you think about it, the definition of a project is you're attempting to do something that has not been done before. And projects are particularly difficult, because they have the triple constraint of cost, quality, and time. So you're trying to do something really good against a time limit and with a fixed budget.
So it's going to be difficult. Problems are likely to happen, and we're going to look at how can you avoid those and what can you do if they happen. I've divided problems into four types. We've got people problems, quality problems, cost related problems, and time related problems. So, let's get started.