Join Todd Dewett for an in-depth discussion in this video Soliciting feedback, part of Holding Skip-Level Meetings.
- Overall, your goal with a skip-level…is to build rapport and understanding.…But a very close second is to gather feedback…to support decisions you'll later be making.…Asking for feedback, under any circumstances,…can be difficult, since people often feel odd or tense…about the possibility of upsetting the feedback receiver.…Since you know this, I want you to take a more proactive,…multi-faceted approach to asking for feedback…for this type of meeting.…Think in terms of collecting feedback…before, during and after the meeting.…
First, before the meeting takes place,…you'll want to collect two types of information.…Chat with the team's direct boss and be sure you know what,…if any, major issues the team is dealing with.…In the meeting you might want to congratulate them…on their hard work on that issue.…And you want to be sure that the conversation you have…about higher level issues can relate to and show respect for…the work that particular team carries out.…It's also useful to reach out once electronically…
- Define skip-level meeting.
- Describe the purpose and process of skip-level meetings.
- Identify types of skip-level meetings.
- Explain the best way to set the stage for a skip-level meeting.
- Examine behaviors to avoid.
- Examine the role of the excluded boss.
- Prepare for future meetings.