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Shut up and listen

Shut up and listen: Customer Service in the Field
Shut up and listen: Customer Service in the Field

Field service starts with ensuring you have the ability to listen. In this video, Noah Fleming shares how to critically listen to customers and use questions only to add value and provoke additional thoughts from your customers.

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Skill Level Intermediate
31m 57s
Duration
6,720
Views
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Skills covered in this course
Business Business Skills

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