One of the reasons companies have high turnover is there’s not a clear career path. In this video, explore discussions with employees who want to know where they could be headed and how they can get there. Annual reviews or midyear check-ins are obvious venues for these discussions, but also encourage workers to come to you with career questions and goals throughout the year.
- One of the reasons companies have high turnover…is there's not a defined career path…as to where they're going and how they'll get there.…Employees want to know this.…Annual reviews or mid-year check ins…are one of the obvious venues for these discussions,…but you should also encourage workers to come to you…with career concerns or questions throughout the year.…Employees place huge value on growth opportunities.…Human resources departments and recruiters are starting…to recognize that this is one…of the single biggest drivers of turnover.…
Employees that are left in the dark about the path…of their careers are prone to leaving.…It's important to give your employees a clear sense…of direction and purpose…as to where they could go if they want to.…It's important to show your employees…that you're investing in their future.…Look, I get it.…This type of recommendation can get expensive,…but people want to see an investment…in them and their future.…Offer additional training or the ability…to attend additional training.…
Released
4/5/2018- Determining if you have a turnover problem
- Reasons why people quit
- Hiring the right people
- Showing support to service reps
- Helping customer service reps recharge and rejuvenate
- Creating a fun working environment
- Celebrating accomplishments
- Identifying trouble spots early
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Video: Show them the way