Join Christopher Matthew Spencer for an in-depth discussion in this video Sharpening your listening skills, part of Sales Skills Fundamentals.
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Great listening skills are cultivated over time.…Creating moments to listen is a developed art that's personal and possible for anyone.…At the end of this movie I would like for you to tune into the world around you,…nature sounds, traffic noise, the speaking of others, and make a point of doing…this on a daily basis.…Place yourself in public situations where you can absorb the various sounds.…Try your favorite busy coffee shop, or other local hangout, go alone and start…hearing what's being said.…
Listen to how two or more people interact and react with each other.…Creating opportunities to listen is one of your homework assignments, try to…garner information from these listening sessions that relates to selling.…Tune into anything that involves persuasion.…Identify moments in which someone is trying to influence a situation.…When you're in line at the grocery absorb every conversation that takes place around you.…Watch the customer service skills of the checker.…Everywhere you go pay attention to the conduct of others and what they say.…
AuthorChristopher Matthew Spencer
This course also covers the basics of connecting with prospective clients, making convincing presentations, understanding and maximizing the sales cycle, measuring sales abilities, and practicing sales skills in role-playing scenarios.
- Becoming acclimated to selling
- Understanding common sales terminology
- Honing communication skills
- Conveying passion and thoughts
- Listening actively
- Winning the confidence of others
- Asking for referrals
- Making cold calls
- Setting realistic sales targets and achieving them
- Keeping good sales records
Skill Level Appropriate for all
1. Onboarding in Your First Sales Job
2. Communication Skills in Sales
3. Prospecting and Qualifying
4. Completing the Sales Cycle
5. Measuring and Assessing Your Progress
Acting on your metrics2m 15s
6. Let's Practice
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