Join John Ullmen for an in-depth discussion in this video Setting your public objective, part of Communication Fundamentals.
- When it comes to what you really want to…accomplish in your communication,…some things are for you to know…and for others not to find out.…Let's distinguish between your…private purpose and your public objective.…It's important to have both and…it's crucial to know the difference.…Your private purpose prioritizes the impact…you really want to have with your listeners.…As we covered in the previous segment,…you clarify your private purpose…with your personal answers to the think, feel, do questions.…You don't necessarily share any…of those answers with your listeners.…It's part of your preparation and planning.…
It's like getting ready for the big game.…Some of it is personal for you…and would be distracting for them.…But you do need to let your listeners know…why meeting with you will be worth their time.…This is the public objective you'll share openly with them…so they don't get confused, frustrated,…or distracted about why they're meeting with you.…For example, before a presentation…in front of your manager and her peers,…
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- Managing the intent-impact gap
- Designing the content of your message
- Improving vocal delivery
- Adjusting your body language
- Being politically savvy
- Listening to what's said, what's unsaid, and how it's said
- Increasing empathy and trust
- Overcoming anxiety<br><br>
- The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.
Skill Level Beginner
1. Increasing the Positive Impact of Your Communication
2. Adapting to Your Audience
Being politically savvy4m 41s
3. Listening to Understand and Build Trust
4. Managing Common Communication Challenges
Next steps2m 45s
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