Join Doug Rose for an in-depth discussion in this video Saying "no", part of Project Management Foundations: Communication.
I once worked on a project where the…stakeholder insisted on a deadline that was unrealistic.…The group was eager to draw new business,…so there was a lot of pressure…to just follow the stakeholder.…The stakeholder threatened to pull the entire team…but if we said yes, we'd be saddled to a doomed project.…They would hold us to a deadline we couldn't meet.…Saying no can be very difficult for a project manager.…There's no mystery why.…"No" isn't a word that's celebrated in organizations.…Project managers are rewarded for their can-do spirit.…
They wanna be seen as someone who can get things done.…"No" is a downer.…But sometimes "no" is the correct answer.…So project managers are usually faced with 2 choices.…You can say "no" even though that's not…what everyone wants to hear,…or you can say "yes" and own the outcome.…You'll be responsible for the failed project…if you say "yes" and the answer is "no."…This is even more dangerous than being seen as a downer.…It's also true that in some organizations,…saying "no" is dangerous.…
Lynda.com is a PMI Registered Education Provider. This course qualifies for professional development units (PDUs). To view the activity and PDU details for this course, click here.
The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.
- Using formal and informal means to communicate
- Prioritizing stakeholder needs
- Listening actively
- Planning project communication
- Understanding leadership language
- Writing clear and concise project reports
- Learning how and when to say "no"<br><br>
- The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.
Skill Level Appropriate for all
Project Management Foundations: Schedules (2013)with Bonnie Biafore1h 33m Appropriate for all
Project Management Foundations: Changewith Doug Rose1h 1m Appropriate for all
Project Management Foundations: Budgetswith Bob McGannon1h 11m Appropriate for all
Project Management Foundations: Teamswith Bob McGannon1h 29m Appropriate for all
1. Understanding the Communication Plan
2. Discovering How We Communicate
3. Communicating with Stakeholders
Answering tough questions4m 48s
4. Running Project Meetings
5. Writing Project Reports
6. Addressing Communication Challenges
Next steps2m 17s
- Mark as unwatched
- Mark all as unwatched
Are you sure you want to mark all the videos in this course as unwatched?
This will not affect your course history, your reports, or your certificates of completion for this course.Cancel
Take notes with your new membership!
Type in the entry box, then click Enter to save your note.
1:30Press on any video thumbnail to jump immediately to the timecode shown.
Notes are saved with you account but can also be exported as plain text, MS Word, PDF, Google Doc, or Evernote.