Learn about how HR services are delivered via HR Operations, COEs, and HRBPs as a three-legged HR service delivery model.
- Generally speaking, an HR business partner…is responsible for maximizing employee performance…in service of an organization's strategic objectives.…So, what does that really mean?…This may take shape through individual coaching,…organization or job design,…facilitating talent programs,…and making connections to internal and external resources…who specialize in areas…like benefits, mobility, or learning.…To fulfill this role,…you will need to adopt a progressive mindset…focused on partnering with the business…and helping them to create an environment…where talent can thrive and drive the business forward.…
This is a significant departure…from the historical role of HR…that may still exist at less progressive organizations.…At some companies, human resources may have established…the unfortunate reputation of rigidly enforcing policies,…a mouthpiece for management,…creating unnecessary paperwork,…or even called the department of no.…In most cases,…HR professionals in these environments are well-intentioned,…but don't have the opportunity or the tools…
Instructor Michael McLernon discusses the function of HR within an organization, and the skills needed to be successful as an HR business partner, regardless of company size or structure. In addition, he goes over the primary role of an HR business partner, highlighting specific areas where this role can add value to a business. Michael also covers how to engage with leaders, managers, and employees on key talent initiatives such as organization design, performance management, and employee engagement. Finally, he shows how to assess the impact of your efforts, and modify your approach as your organization—or the scope of your role—changes.
- Serving your clients
- Establishing credibility and trust
- Areas of focus for an HR business partner
- Facilitating organizational change
- Supporting talent decision processes
- Training and empowering managers
- Scaling and assessing your efforts
- Partnering internally
- Measuring your impact
- Tailoring your approach