Join Dave Crenshaw for an in-depth discussion in this video Reviewing action items and closing, part of Leading Productive One-on-One Meetings.
After you both have an opportunity to ask each other questions, it's time to wrap up the meeting. Take turns briefly going through all the commitments that you've made to each other, making sure to repeat the who, what, and when for each item. Also, if you've delegated a task to someone else and if you feel it's important to follow up with them, make sure that you create a reminder for yourself to follow up with that person. A quick suggestion: when repeating the who, what, and when, make sure that you're allowing the other person freedom to determine their own schedule and their own way to go about completing the task.
Rather than focusing on the how, meaning how someone is going to accomplish it, focus on the end result: what things are going to look like when they're done. This will help the other person feel respected and validated and avoid unnecessary micromanaging. Finally, it's time to end the meeting. End every meeting on time or early. If you get done with the meeting ahead of schedule, then great, go ahead and end the meeting. As I've heard it said before, no one has ever complained about a meeting getting out early.
At the very least, make sure that you end on time. If you respect the other person's time, they'll respect your time, and it will make future one-to-one meetings more successful.
- Setting up a one-on-one meeting
- Running a one-on-one
- Reviewing and closing action items
- Reassessing the effectiveness of one-on-one meetings