This video provides hints and tips to ensure you can return ownership of your product or recommendations back to the client in a smooth manner, and that the changes you have recommended or implemented will be embraced after you leave the organization.
- I love dogs.…So, one of the saddest things for me to see…are dogs in an animal shelter,…lost, or without an owner, these otherwise…lovable and supportive pets sit,…without purpose, looking sad.…Without properly turning your deliverables…over to your client, your hard work…could also end up without a purpose.…To avoid this depressing fate,…here are things you can do to position your deliverables…for your client to provide care and feeding.…
First, define scheduled checkpoints to measure progress…against the performance expectations of your client.…For example, if you implement a new production process…and it's supposed to reduce turnaround time…by three days, it should be measured.…That will help ensure your client…is focused on making sure they achieve that outcome.…This serves to reinforce the intended benefits…your products were designed to provide…and can help instill accountability…to make sure your products are properly deployed…and managed after your departure.…
Second, define any operational risks…that your products may surface for your client.…
Author
Bob McGannon
Released
11/7/2018- Identify the critical requirements needed to become a successful consultant.
- Review the roles a consultant can fulfill to increase their success when dealing with clients.
- Recognize approaches for assessing your success level with a client before you've received a formal evaluation.
- Explore how to switch between consulting roles without confusing or aggravating your client.
- Review the change management conditions that must be in place to successfully deploy your consulting solutions.
- Identify the actions that maximize your chances for future work with a client.
Skill Level Intermediate
Duration
Views
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1. Jump-Start Your Consulting Career
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Your career as a consultant1m 16s
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Types of consultants2m 56s
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2. The Consultant's Job and Roles They Play
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The consultant's job3m 8s
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The roles concept3m 5s
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Assessing the required roles2m 57s
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3. Technical and Managerial Roles
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Pushing your client3m 29s
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4. Leader and Follower Roles
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Exercise: Applying the roles2m 27s
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5. Reviewer/Critic and Implementer Roles
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Conclusion
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Next steps1m 38s
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Video: Returning responsibility to the client