Skill Level Intermediate
- Retail is about making a difference. Each and every day you have the opportunity to connect and engage with people. Your actions can impact their lives for the better. You can help a customer solve a specific challenge, or a problem, you can become the hero. And if you own your own retail business, or manage a retail team, you may be the leader of these heroes. As this leader, you'll be called upon to create the makeup of your team and motivate them while keeping current on how to connect and engage your customers.
Don't let that pressure concern you. With some simple tips and guidance from this course, you'll be well on your way to maximizing the potential of both the retail world and your employees. Hi, I'm Noah Fleming, I'm an author of multiple books related to sales, marketing, and the customer experience. I've worked with some of the biggest and most established retail companies and I've coached them on how to manage their teams and improve their operations. I'm excited to share with you what I feel are the most powerful concepts and strategies available to anyone in retail.
Are you ready to get started, let's go.