Join Todd Dewett for an in-depth discussion in this video Responding to negativity, part of Letting an Employee Go.
When you're about to have a meeting…where you intend to let someone go,…if you wish to remain safe and professional…you need to be ready for potentially negative reactions.…To be clear, hard to deal with…or violent responses are incredibly rare,…though lesser forms of negativity…shouldn't be too surprising.…Your goal is to remember this can happen…so you won't be surprised and then…be ready to respond appropriately.…Your goal is not to respond to negativity…with negativity, but to respond in a way…that dampens the negativity you witnessed…while helping move the conversation along.…
With that mind, let's consider a few fairly common…forms of negativity you might encounter.…We're going to return to our manager, Casey,…and her employee, Michael.…Casey has just told him that he's being let go.…Let's watch several possible reactions he might have…and see how Casey handles things.…Michael: Look, I don't understand what's going on.…I just don't understand what you're saying to me right now.…I just don't understand what you're saying!…
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- Reviewing legal issues
- Knowing when termination is appropriate
- Documenting performance problems
- Selecting the right time and place
- Delivering the news
- Telling the rest of the team<br><br>
- The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.