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Resolving customer complaints

Resolving customer complaints: Thinking Like a Leader
Resolving customer complaints: Thinking Like a Leader

Join for an in-depth discussion in this video Resolving customer complaints, part of Thinking Like a Leader.

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Skill Level Appropriate for all
52m 19s
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289,626
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Q: This course was updated on 01/03/2012. What changed?

A: This course was retitled, streamlined, and refined throughout, resulting in a slightly shorter runtime. We also added new graphics and a new welcome movie. 

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