Join Terri Wagner for an in-depth discussion in this video Resetting unrealistic team expectations, part of Project Management: Preventing Scope Creep.
…In the last chapter, we explored…solid planning techniques to prevent scope creep.…In this chapter, lets examine techniques to get a…project back on track, when scope creep has been introduced.…A classic issue arises when unrealistic expectations set in.…This might be caused by the sales parameters not…being consistent with the project sponsor or customer expectations.…When sales teams feel pressure…to meet certain sales targets or are…driven by commissions, they may stretch to close…deals that will help meet sales goals or…mean higher commissions by overpromising to the customer.…
This may make it extremely difficult for the…project team to hit the budget and schedule.…Given the added work offered by the sales rep to get the sale.…If the contract has already been signed,…then this project may become an object lesson.…Too many sales or projects with zero or negative margin will stop this behavior.…So what can you do now?…Communicate, communicate, communicate.…Use this project as an educational opportunity…and talk planning strategies for future projects.…
Lynda.com is a PMI Registered Education Provider. This course qualifies for professional development units (PDUs). To view the activity and PDU details for this course, click here.
The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.
- What is scope creep?
- Why does scope change?
- Factoring in organizational maturity
- Setting scope and requirements
- Building a budget
- Resetting unrealistic expectations
- Resolving communication issues with stakeholders<br><br>
- The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.