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Reframe and resolve age bias

Reframe and resolve age bias: Managing Someone Older Than You
Reframe and resolve age bias: Managing Someone Older Than You

John proposes reframing as an effective psychological method to help shift an opinion or belief from a negative to a positive. He explains and demos the process of how reframing technique works, and how you could use the technique in real interactions to defuse age bias expressed by both younger and older workers.

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Skill Level Intermediate
37m 29s
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Skills covered in this course
Business Business Skills Marketing

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