Join Scott Blanchard for an in-depth discussion in this video Redirected conversations, part of Stepping Up to Leadership.
…David Witt: Scott, one of the biggest challenges managers have is when…they, in a situation where they have to reprimand or redirect someone's behavior.…I know it's tough for a lot of managers.…What's your take on that?…Scott Blanchard: The most important thing is…to start with a very simple straightforward request.…Like say, somebody is like causing trouble in,…in meetings and, and they're disruptive to the group.…David Witt: Yeah.…Scott Blanchard: Yeah.…The, the way to do it is to calm and to…decide and to say I need you to be more focused and…more conscious about other people in the meeting.…David Witt: So, be direct.…Scott Blanchard: To lay it out there as a request.…
David Witt: Okay. Scott Blanchard: Okay?…That, that, and then see where the conversation goes from there.…What doesn't work. David Witt: ' Kay.…Scott Blanchard: I'll tell you this, is Dave,…you know, I have some feedback for you.…That during these meetings, blah, blah, blah.…You've been be, be, had some complaints, you've…been a little bit disruptive, and as a result,…
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Skill Level Intermediate
1. Leading Others
2. Building Relationships
3. Getting Results
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