Join Judy Steiner-Williams for an in-depth discussion in this video Recognizing when to delay the main message, part of Business Writing Strategies.
- Did you ever fail a test…or didn't pass a certification requirement…and had to share that news with someone?…Have you ever had a fender bender…and you had to tell a family member?…Or wanted to convince someone to help you…with you home landscaping chore?…Although exceptions always exist,…I have a feeling that you didn't…loudly announce these events.…You probably didn't send an email with this opening,…HEY GUESS WHAT... I DIDN'T PASS MY CERTIFICATION TEST…THAT I'VE BEEN STUDYING FOR THE ENTIRE LAST YEAR!!…Or rush in the door and loudly announced,…HEY HONEY YOU SHOULD SEE THE BIG DENT…I JUST PUT IN OUR CAR!!…Or that volunteer you need.…
How likely would you be to get a volunteer…with an email that opens with,…I know how busy you are but will you come over tomorrow…in the 90 degree temps and help me plant…some trees and trim some bushes?…More likely you would begin with a shaky voice.…You know how hard I've studied for my certification test…or in a stressed tone you said,…"The light had just barely turned yellow…
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- Identify the correct outline for a direct strategy.
- Explain the best strategy for emphasizing good news.
- Give examples of different purposes for business writing.
- Summarize what you should consider when deciding whether to communicate externally.
Skill Level Intermediate
1. Deciding the Strategy
2. Analyzing the Situations
3. Analyzing the Audience
Understanding audience needs3m 34s
4. Determining the Correct Written Channel
5. Strategy Specifics
6. Choosing the Language
7. Strategy Outlines
8. Templates for Common Writing Strategies
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