Join Todd Dewett for an in-depth discussion in this video Reactivating the coasting employee, part of Managing Employee Performance Problems (2013).
- Among the array of difficult employees, there's one group…in particular who represents a lot of hidden value.…These are the employees who have…stopped striving and are just coasting along.…They typically meet standards, but barely.…Worse yet, they often become more risk adverse,…so they're not great advocates for change.…Typically, coasters are more experienced and seasoned…in their role and can be young or old.…You see, an odd thing happens over time.…Work that used to seem interesting loses its appeal.…And a person loses the spark they used to have.…
Maybe that's explained by boredom,…if their role hasn't changed for a long time.…Or it might be that after so much time, they look around…and still see problems that no one ever fixed,…leading them to just give in and feel defeated.…In any case, it wasn't always that way,…and your job is to remind them of that fact.…It's important for me to add a disclaimer here.…If you work in a low-performance culture, where reprimanding…someone or firing someone is unheard of, we have a problem.…
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- Determining the appropriate intervention
- Defusing charged conversations
- Refocusing slackers
- Getting employees to show up on time
- Redirecting habitual complainers
- Engaging employees that always resist change
- Standing up to bullies
- Encouraging employees that can't handle feedback
- Helping people with personal problems
- Dealing with gossips
- Knowing when to say goodbye to an employee<br><br>
- The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.