Join Bob McGannon for an in-depth discussion in this video Question 3, part of Project Management Foundations: Ethics (2016).
- You know, when you get differing…directions about how to do something…and you're uncomfortable ethically,…that's not a fun day.…But I have to give you a blunt answer.…Your probably can't resolve that.…Each individual is going to have…their view as to what's ethical and moral.…You may have a different one.…The important thing to remember,…it's your mirror you need to look at, not theirs.…With that in mind,…let me give you a couple of additional…bits of guidance here.…
First, don't hide what you do.…If you get this conflicting direction…and you have to take some sort of action,…take that action and make it overt.…Yes, you might get some pushback…and yes you might get a complaint,…but if you can honestly put on the table…the fact that you did something differently…because you were ethically…or morally uncomfortable with that,…without attacking the person that gave you this idea,…you're probably going to be in good stead.…If you get conflicting direction that is widely different,…I think what you need to do first…is go to your sponsor or senior-most stakeholder…
BONUS: In the bonus chapter, Bob answers seven questions about specific ethical dilemmas: sharing information, resolving conflicts over standards, communicating with stakeholders, reporting project status honestly, and more.
- Describe three ethical values used in project management.
- Identify three strategies for showing regard for time and brainpower when communicating.
- Explain the consequences of violating a mandatory ethical standard put forth by PMI.
- Summarize the characteristics of PMI’s aspirational standards.
- Determine whether a situation provides evidence for an aspirational standard.
- Recognize three common challenges present during projection initiation and planning.