Join Steven Brown for an in-depth discussion in this video Quality at the source, part of Lean Six Sigma Foundations.
- Henry Ford expressed it quite well when he said that,…"Quality is doing it right when no one is looking."…To me, that's the essence of the concept…of quality at the source.…If you do it right,…you do not need anyone to inspect your work.…The inspection step is no longer needed in the process.…A non-value-added activity can now be eliminated,…which further helps you to streamline the process.…Stopping a production line…is not something one takes lightly.…
Bringing production to a complete halt…and then starting it up again,…is a very costly thing to do.…Toyota's production system…astonished the manufacturing world…when they authorized any person on the assembly line…to stop production if they saw a quality problem.…Not the manager,…not the supervisors,…but the line operator.…All he had to do was pull a cord.…This ability truly allows quality at the source.…Each individual is responsible for the quality of their work…and does not, under any circumstances,…allow a defect to pass on to the next workstation.…
If something is wrong with any part of the assembly process,…
Steven outlines the process stages in Six Sigma (define, measure, analyze, improve, and control), along with the Lean toolkit: the 5s principles, kanban (scheduling), downtime, poka-yoke (error proofing), and kaizen (continuous improvement). He also explains how leadership works within Lean Six Sigma, the principles of project execution, and how Lean Six Sigma is applied to the service sector and supply chain management. Make sure to watch the "Next steps" video at the end of the course for further resources.
- Why Lean Six Sigma?
- Understanding the five steps of Six Sigma
- Understanding the 5 Ss of Lean
- Leading a Lean Six Sigma project
- Controlling a Lean Six Sigma project
- Using Lean Six Sigma for services and supply chain management