Join Steven Brown as he explains how to develop such a commitment to quality, that you can remove the inspection step from your process.
- Henry Ford expressed it quite well … when he said that quality is doing it right … when no one is looking. … To me, that's the essence of the concept … of quality at the source. … If you do it right, you do not need anyone … to inspect your work. … The inspection step is no longer needed in the process. … A non value added activity can now be eliminated. … Which further helps you to streamline the process. … Stop in a production line is not something … one takes lightly. … Bringing production to a complete halt … and then starting it up again … is a very costly thing to do. … Toyota's production system astonished … the manufacturing world … when they authorized any person on the assembly line … to stop production if they saw a quality problem. … Not the manager, not the supervisor, but the line operator. … All he had to do was pull a cord. … This ability truly allows quality at the source. … Each individual is responsible for the quality … of their work and does not, under any circumstances …
Steven outlines the process stages in Six Sigma (define, measure, analyze, improve, and control), along with the Lean toolkit: the 5s principles, kanban (scheduling), downtime, poka-yoke (error proofing), and kaizen (continuous improvement). He also explains how leadership works within Lean Six Sigma, the principles of project execution, and how Lean Six Sigma is applied to the service sector and supply chain management. Make sure to watch the "Next steps" video at the end of the course for further resources.
- List the three main focuses of Six Sigma.
- Explain why lean is an important element of the Six Sigma approach.
- Summarize why Control is the most important step in the Six Sigma process.
- Analyze variables to determine if they are a good performance measurement.
- Describe three typical methods of improving supply chain functions.
- Identify three things you will need in order to lead a Lean Six Sigma project effectively.