Change can be difficult, and the changes you are suggesting could be different enough to be seen as challenging to deploy. Determining how hard you push to get your recommendations implemented is an art. This video provides a guide to walking the tightrope this scenario presents.
- You just terrified your client.…Your solution is solid, your approach is doable…but your client is stunned…and doesn't support your proposal.…It's uncomfortable but you can't just cave in.…You need to support a sound solution and your client.…So let me give you some tips to get your proposal accepted.…First, acknowledge that your client's concerned…then ask questions.…Is it your solution, your implementation approach…or both that's making them easy?…Are they concerned they don't have the skills…to manage what you proposed?…Is the ongoing support for your solution too expensive?…Have they misunderstood your proposal?…Second, understand your client's position with his peers…and his manager.…
It's possible that your solution is notably different…or more complex than your client thought it would be.…In this case, you need to understand…what your client conveyed to others in the business…and what information they shared.…Support your client with why your solution…needs to be different than their expectations.…Help him maintain his reputation with his manager and peers.…
- Identify the critical requirements needed to become a successful consultant.
- Review the roles a consultant can fulfill to increase their success when dealing with clients.
- Recognize approaches for assessing your success level with a client before you've received a formal evaluation.
- Explore how to switch between consulting roles without confusing or aggravating your client.
- Review the change management conditions that must be in place to successfully deploy your consulting solutions.
- Identify the actions that maximize your chances for future work with a client.