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Provide proactive service and solutions

Provide proactive service and solutions: How to Serve Customers Using Social Media
Provide proactive service and solutions: How to Serve Customers Using Social Media

How proactive is your customer service team? In this video you'll learn how to leverage social media platforms like Facebook and Twitter to prevent customers from needing to contact your company at all. Provide status updates, helpful tips, and reminders to your customers so they can solve problems on their own.

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Skill Level Appropriate for all
43m 1s
Duration
34,173
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