From the course: Consulting Professional Weekly Tips
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Protect client confidentiality
From the course: Consulting Professional Weekly Tips
Protect client confidentiality
- While you may want to tell all your friends, your family, your colleagues, and prospective clients about the awesome work you're doing for a marquee client, doing so might expose you to legal and financial risk. If you disclose information you could face serious penalties and even legal action, not to mention damaging your reputation. When you share confidential information to impress prospective clients, those prospects are probably going to worry that you're going to share their information with other organizations as well. Make sure you and your team all respect client confidentiality. There are a few things you should consider related to confidentiality. Identify and secure all confidential information. This means physical and electronic security, including antivirus software, access control, and encryption of the information that you share. Let your teams know the policy on securing and sharing information. And understand your contracts and what you can or cannot share, as well…
Contents
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Differentiating your consulting business2m 9s
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Staying connected with clients1m 52s
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Scaling up from individual to team1m 55s
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Pricing matters2m 9s
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Sell the services, not the person2m 22s
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Document discipline2m 32s
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Staying on top of current trends1m 27s
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See every interaction as an opportunity2m
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Pick partners carefully2m 3s
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Take time off2m 15s
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Use partnership agreements2m 36s
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Join loyalty programs2m 21s
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The power of blogging1m 45s
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Picking a salesperson1m 44s
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Writing a book or white paper1m 34s
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Selling to big companies when you're new1m 43s
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Overcoming new vendor requirements1m 43s
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Getting to the decision maker1m 21s
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Set up a tax reserve account1m 33s
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Sales tip: Hey, I'm in the neighborhood1m 48s
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How to set pricing for hourly work1m 51s
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Serving a past employer as an SME1m 28s
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Create a standard proposal1m 38s
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Respecting copyrights2m 36s
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Compensating salespeople1m 58s
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Work product vs. intellectual property2m 19s
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Be a Connector1m 53s
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Build referral relationships2m 30s
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Roll back to different relationships1m 32s
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Make time for sales2m 16s
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Maintaining your brand2m 33s
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Protect client confidentiality1m 29s
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Find mentors and advisors2m 21s
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Poaching client employees or customers2m 5s
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How to set pricing for a project2m 7s
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Attending networking events1m 53s
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Stay away from buzzwords1m 49s
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Use a standard services agreement1m 50s
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Beware of RFPs2m
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Keeping control of a meeting3m 12s
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Know when a project is about to end1m 22s
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The challenge of working from home1m 52s
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Expanding opportunities versus zero-sum1m 55s
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Manage your calendar rigorously2m 13s
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Let clients have good ideas1m 33s
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Challenge your team2m 25s
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Don't be a coworking jerk1m 40s
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Get paid for scope changes1m 46s
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To join or not join professional groups1m 56s
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Saving for your future in the USA1m 20s
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Will you do implementation?1m 38s
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A lifestyle vs. a legacy1m 39s
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