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Prevent customer success from being a silo, and make it part of the culture

Prevent customer success from being a silo, and make it part of the culture: Sales: Customer Success
Prevent customer success from being a silo, and make it part of the culture: Sales: Customer Success

For customer success to be effective, the team needs to have transparency both into and out of the department. In this video, learn how to build support among peers for customer success, while learning about emerging customer needs. Also examine how to increase your impact across the organization as the voice of the customer.

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Skill Level Intermediate
58m 33s
Duration
12,099
Views
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Skills covered in this course
Business Business Skills

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