In this video, human resources professional consultant and trainer Catherine Mattice offers advice on how an HR profession should prepare for a job interview. The tutorial covers how to write behavior-based interview questions, identify the critical factor a candidate must have to be successful, and create an effective interview process. She also explains how to use the phone interview strategically and how to choose the right interview format.
- You already know that the interview is a crucial part…of the hiring process, so preparing…for that very important step is even more important.…Lack of preparation can lead to a bad hire,…and bad hires cost the organization in time and money.…One mistake many small businesses fall into…is desperation for a warm body.…The receptionist quit, the phones are ringing,…and there's no one to answer them.…Let's just get somebody in here.…Step away from those feelings.…If, after you interview potential candidates,…no one person stands out as the best match,…then you should continue to recruit…and interview candidates, until the best match is located.…
It's just not worth it to have a warm body…who will soon quit or be fired.…Understandably, your staff may be frustrated…with your decision to hold off,…but remind them that training and onboarding…is time-consuming, so it's better to only do it once…for the right person.…So, take the time to understand the job…and what a successful candidate needs,…and then, you are ready to write your interview questions.…
HR consultant Catherine Mattice outlines some of the considerations of the human resources professional, such as balancing the needs of employees with the interests of the organization. She reveals how to conduct an HR audit to identify HR practices that need improvement. She then outlines core HR responsibilities: staffing, training, documentation, compensation and benefits, performance reviews, job descriptions, compliance with state and federal regulations, and more.
- Explain the role of administrative HR.
- Describe how to build trust with employees.
- Summarize how to conduct an HR audit.
- Cite the best practices for personnel files and recordkeeping.
- Identify the important tasks involved in writing a job description.
- Recognize the fundamental components of a high-quality onboarding experience.
- Identify effective and ineffective ways to discipline an employee.
- Cite the key reasons for conducting an exit interview.