Join Catherine Mattice Zundel for an in-depth discussion in this video Performance Management, part of Managing Diversity.
- If your organization focuses on building a culture…of diversity and inclusion, does it measure its employees…and managers on their ability to live that culture?…The phrase "performance management" encompasses…skills and competencies, job descriptions, feedback,…rewards, promotions, training,…enforcement of corporate policies, disciplinary procedures,…annual employee evaluations, and more.…Performance management is how you will…establish and monitor employee, supervisor,…and manager achievements towards your D&I goals.…
Take a look at your current annual…performance evaluation forms, for example,…and determine how diversity and inclusion show up there.…Your performance appraisals probably say something like,…"supports equal treatment of all," or…"creates a supportive environment…"for a multicultural workforce,"…but what do those statements really mean?…These statements are just fine if you're seeking…to meet compliance standards, but I implore you…to use performance management much more strategically…as you create a culture of diversity and inclusion, or D&I.…
She outlines a process for creating a strategic plan and benchmarks for success. To bring your plan to life, she provides tips for implementing a diversity policy, recruiting and hiring, and asking diversity-related questions during interviews. (Compliance issues are also discussed along the way.) Catherine also explains how to integrate diversity within the performance management processes, including measuring employees on their ability to work well with others and measuring managers on their ability to drive and implement diversity initiatives.
Last, she covers "people practices," such as improving communication through open-door policies and ensuring work-life balance accommodates employees' lives and family responsibilities. When you're faced with organizational challenges, such as resistance to change, prejudice, or fear, Catherine provides tools to address them head-on.
Lynda.com is a PMI Registered Education Provider. This course qualifies for professional development units (PDUs). To view the activity and PDU details for this course, click here.
The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.